*Our products are created by designers around the world who love glasses! To keep the cost low and reduce carbon footprint, they are shipped directly to you internationally so you can save more. Our delivery takes longer for this reason (2-3 Weeks, Usually 15 Days).
Shipping policy
Thank you for shopping with us at yugenreza! We strive to ensure that your order is delivered to you in a timely and safe manner. Here's what you can expect from our shipping process.
Our Shipping Rate
Standard worldwide Free shipping : Free
Order US$0 to US$130 : US$30.00
Order US$130 to US$140: US$40.00
Order US$140 to US$160: US$50.00
Order US$160 to US$220: US$70.00
Order US$220 to US$350: US$80.00
Order Above US$350: US$100.00
Standard Shipping Times
USA and Canada: 7 - 30 days
Oceania: 8 - 30 days
Europe: 8 - 30 days
Asia: 8 - 30 days
Other countries including Outer Islands: 10 - 40 days
Processing Times
Orders can sometimes take up to 4 days to process after placing the order before shipping out.
Order cancellation
We only accept order cancellations within 12 hours after the completion of your order. This is to ensure a better fulfilment process for you.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at support@yugenreza.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
If you have any questions or concerns about our shipping policies, please don't hesitate to contact our customer service team. Thank you for choosing yugenreza for your gift-giving needs!"